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Plans and billing

Change or cancel a monthly plan

1 min read · Updated October 4, 2026

On this pageChange plan or billing periodCancel

Manage your subscription from Billing.

Change plan or billing period

  1. Go to Billing.
  2. On your subscription card, choose the plan (Studio, Agency 10 or Agency 20) and Monthly or Yearly.
  3. Click Change plan. The price difference is worked out for the rest of the period automatically.

Cancel

  1. On your subscription card, click Cancel and confirm.
  2. Your plan keeps working until the end of the period you've paid for, then stops renewing.

Changed your mind before the end date? Click Keep my subscription.

Important

When a monthly plan ends, its events go back to their own plan (usually Free), including how long photos are kept. Download everything from your events before the plan ends.

PreviousInvoices, receipts and your cardNext Refunds

Related guides

Plans and what each includesPay once per event, or go monthly if you host all year. See pricing for current prices.Read guide Upgrade an event (even mid-event)Upgrade any event from Free to Essential or Signature, before or during the event. The new limits apply strai…Read guide Monthly plans: Studio, Agency 10 and Agency 20If you host events every month, a monthly plan is usually cheaper than paying per event.Read guide

Still need help?

Real people, usually within a working day, and much faster during live events.

Message our teamSend a request from your dashboard. Tick “happening right now” for urgent help.Log in to message Email ussupport@pixloud.app for events, billing@pixloud.app for payments.Send an email

Ready for your next event?

Set it up in minutes. Your first 25 photos are free.

Start freeTalk to us

Plans and billing

Change or cancel a monthly plan

1 min read · Updated October 4, 2026

On this pageChange plan or billing periodCancel

Manage your subscription from Billing.

Change plan or billing period

  1. Go to Billing.
  2. On your subscription card, choose the plan (Studio, Agency 10 or Agency 20) and Monthly or Yearly.
  3. Click Change plan. The price difference is worked out for the rest of the period automatically.

Cancel

  1. On your subscription card, click Cancel and confirm.
  2. Your plan keeps working until the end of the period you've paid for, then stops renewing.

Changed your mind before the end date? Click Keep my subscription.

Important

When a monthly plan ends, its events go back to their own plan (usually Free), including how long photos are kept. Download everything from your events before the plan ends.

PreviousInvoices, receipts and your cardNext Refunds

Related guides

Plans and what each includesPay once per event, or go monthly if you host all year. See pricing for current prices.Read guide Upgrade an event (even mid-event)Upgrade any event from Free to Essential or Signature, before or during the event. The new limits apply strai…Read guide Monthly plans: Studio, Agency 10 and Agency 20If you host events every month, a monthly plan is usually cheaper than paying per event.Read guide

Still need help?

Real people, usually within a working day, and much faster during live events.

Message our teamSend a request from your dashboard. Tick “happening right now” for urgent help.Log in to message Email ussupport@pixloud.app for events, billing@pixloud.app for payments.Send an email

Ready for your next event?

Set it up in minutes. Your first 25 photos are free.

Start freeTalk to us