# Pixloud

> Pixloud is a live photo wall for events. Guests scan a QR code and share photos, short video clips, voice notes and messages from their phone's browser, with no app and no account. The host approves every post before it appears on the big screen within seconds. Built for weddings, celebrations, community and nonprofit events, and business events.

Key facts:

- Guests need no app and no sign-up. The QR code opens the event page in the phone's browser.
- Nothing appears on the wall until the host (or a moderator they invite) approves it.
- The live wall runs in any web browser, so any TV, projector, LED wall or laptop works.
- Pixloud does not use face recognition, and never will.
- Plans: Free (25 photos), Essential $79 and Signature $149 paid once per event; Studio $39/month (2 Signature events a month), Agency 10 $99/month and Agency 20 $179/month. Prices in USD.
- Signature and the monthly plans include a Moments recap video made from approved photos.
- Planners, DJs, photo booths and venues can earn 20% commission as partners, or resell Pixloud white-label.
- Contact: hello@pixloud.app, support@pixloud.app, https://pixloud.com/contact

## Product

- [How it works](https://pixloud.com/how-it-works): Create your event, print the QR code, approve what guests share and show it live on any screen. Set up in minutes, with no app or sign-up for guests.
- [Features](https://pixloud.com/features): Guest photos, short video clips, voice notes and messages, a live wall, an approval queue, team moderators, your own branding and a Moments recap video.
- [Wall themes](https://pixloud.com/wall-themes): Ten live wall themes and brand templates for weddings, parties, galas and company events. Add your logo and colours, then show it on any screen.
- [Pricing](https://pixloud.com/pricing): Start free with 25 photos. Pay once per event with Essential ($79) or Signature ($149), or go monthly with Studio or Agency if you host all year.
- [Privacy and safety](https://pixloud.com/privacy-safety): You approve every post before it is shown, photos are deleted on a set schedule, guests need no account, and Pixloud never uses face recognition.

## Use cases

- [Celebrations](https://pixloud.com/celebrations): A live photo wall for weddings, birthdays, anniversaries and parties. Guests scan a QR code to share photos and voice notes, and you approve each one.
- [Communities](https://pixloud.com/communities): A live photo wall for community, faith, school and nonprofit events. Volunteers approve posts from their own phones, and nonprofits get 25% off.
- [Business events](https://pixloud.com/business-events): A branded live photo wall for conferences, awards, launches and company events. Your logo on screen, approvals from the AV desk and a recap video.
- [Partners and resellers](https://pixloud.com/partners): Earn 20% commission as a Pixloud partner, or resell live photo walls under your own brand with white-label. For planners, DJs, photo booths and venues.

## Help center

### Getting started

- [How Pixloud works](https://pixloud.com/help/how-pixloud-works): Pixloud turns your event into a live photo wall. Guests scan a QR code, share photos, videos, voice notes and messages from their own phone…
- [Create your account and sign in](https://pixloud.com/help/create-account): Your Pixloud account is where you create events, approve posts and manage billing. Guests never need an account.
- [Create your first event](https://pixloud.com/help/create-first-event): An event is one wall with its own QR code, guest link and approval queue. You can run as many events as you like from one account.
- [Draft, Active and Ended: open and close sharing](https://pixloud.com/help/event-status): The event status controls whether guests can post. Change it under Overview → Event Status with the Draft, Active and Ended buttons.
- [Your event-day checklist](https://pixloud.com/help/event-checklist): A short run-through so the night goes smoothly.

### Guests and sharing

- [Your guest link, QR code and 6-character code](https://pixloud.com/help/guest-link-qr): Guests reach your event in three ways: scanning the QR code, opening the guest link, or typing your 6-character code at pixloud.app/join. A…
- [Print table cards and signs](https://pixloud.com/help/table-cards): Table cards are the easiest way to get guests sharing. Pixloud makes them for you.
- [How guests share photos, videos, voice notes and messages](https://pixloud.com/help/guest-page): Guests scan the QR code (or type the code at pixloud.app/join) and the guest page opens in their phone's browser. No app and no account.
- [Choose what guests can share and how much](https://pixloud.com/help/what-guests-share): You decide which kinds of posts guests can send, and how many each phone can send.
- [A guest can't open the page or upload](https://pixloud.com/help/guest-cannot-upload): Most problems come from the phone's connection or settings, not Pixloud. Work through these in order.

### The live wall

- [Show the wall on a TV, projector or LED screen](https://pixloud.com/help/wall-setup): The live wall is a web page. Open it on any laptop or computer connected to your screen, and it updates by itself all night.
- [Choose a wall theme and layout](https://pixloud.com/help/wall-themes): Change how the wall looks at any time, even during the event. Open walls update within 10 seconds.
- [Add your logo and colours (Brand templates)](https://pixloud.com/help/wall-branding): Brand templates put your logo and colours on the wall. They're ideal for corporate events, launches and weddings with a colour scheme.
- [Place the QR code on the wall](https://pixloud.com/help/wall-qr-code): The wall always shows your QR code and short link so guests can join from their seats.
- [Play voice notes out loud on the wall](https://pixloud.com/help/voice-on-wall): Voice notes can play through the venue speakers when you approve them, which is lovely for toasts and messages to the couple.
- [Keep your wall private](https://pixloud.com/help/private-wall): Your live wall shows every approved post, so its link is kept secret by default.

### Approving posts

- [Approve, reject and feature posts](https://pixloud.com/help/approve-posts): Nothing appears on the wall until someone approves it. You can approve from a phone, so you don't need to stand by the laptop.
- [Invite people to help approve](https://pixloud.com/help/moderator-team): Share the approving with friends, family or staff. Each helper gets their own sign-in and sees only the approval queue and team chat, never…
- [Talk to your team during the event](https://pixloud.com/help/team-chat): Every event has a Team chat for you, your helpers and Pixloud support.
- [Check wording flags and blocked words](https://pixloud.com/help/wording-and-safety): Pixloud has two layers of protection for text, on top of your own approval.

### After the event

- [Download all photos, videos and messages](https://pixloud.com/help/download-everything): Download every approved post in one zip file, organised into folders.
- [Make a Moments recap video](https://pixloud.com/help/moments-recap): Moments turns your best approved photos into a short highlight video with music, ready to share. It's included with Signature and monthly p…
- [Your voice guestbook](https://pixloud.com/help/voice-guestbook): Every approved voice note is collected in your voice guestbook, a keepsake of your guests' voices.
- [How long photos are kept](https://pixloud.com/help/photos-kept): Photos, videos and voice notes are kept for a set time after your event, depending on the plan.

### Plans and billing

- [Plans and what each includes](https://pixloud.com/help/plans-limits): Pay once per event, or go monthly if you host all year. See pricing for current prices.
- [Upgrade an event (even mid-event)](https://pixloud.com/help/upgrade-event): Upgrade any event from Free to Essential or Signature, before or during the event. The new limits apply straight away.
- [Monthly plans: Studio, Agency 10 and Agency 20](https://pixloud.com/help/monthly-plans): If you host events every month, a monthly plan is usually cheaper than paying per event.
- [Use a coupon code or credit at checkout](https://pixloud.com/help/coupons-and-credit): Discounts are added on Pixloud's checkout page, before you go to Stripe to pay.
- [Invoices, receipts and your card](https://pixloud.com/help/invoices-receipts): Every payment comes with a Stripe invoice and receipt.
- [Change or cancel a monthly plan](https://pixloud.com/help/change-cancel-plan): Manage your subscription from Billing.
- [Refunds](https://pixloud.com/help/refunds): Our refund policy is simple.
- [Refer a friend, get credit](https://pixloud.com/help/referrals): Share Pixloud and you both get credit towards your next event.

### Partners and resellers

- [Partner program: earn 20% commission](https://pixloud.com/help/partner-program): Event planners, DJs, photographers, photo booths and venues can earn 20% on every Pixloud sale they bring in.
- [Reseller program: sell Pixloud as your own](https://pixloud.com/help/reseller-program): Resellers run Pixloud walls for their own clients, at a wholesale discount, under their own brand.
- [Reseller branding and white-label](https://pixloud.com/help/reseller-branding): Every approved reseller can put their own brand on their clients' guest pages.

### Account, privacy and safety

- [Your account: name and password](https://pixloud.com/help/account-settings): Manage your details under Account in your dashboard.
- [Download or delete your data](https://pixloud.com/help/delete-account): You can download a copy of your data or close your account at any time.
- [Report a photo or ask for removal](https://pixloud.com/help/report-content): Anyone can ask for a post to be removed.
- [Get help from a person](https://pixloud.com/help/contact-support): Our team answers within one working day, and much faster during live events.
- [Accessibility, text size and themes](https://pixloud.com/help/accessibility): Pixloud aims to meet WCAG 2.1 AA, and you can adjust the site to suit you.

## Company

- [FAQ](https://pixloud.com/faq): Do guests need an app? How fast do photos appear? What does it cost? Straight answers about Pixloud for guests, hosts, billing and privacy.
- [About](https://pixloud.com/about): Pixloud started at a 2,500-guest community event. How a live photo wall built for one night became a tool for weddings, communities and businesses.
- [Contact](https://pixloud.com/contact): Questions about pricing, a large event, partnerships or anything else? Send the Pixloud team a note by form, email or WhatsApp.

## Optional

- [Privacy policy](https://pixloud.com/privacy): What Pixloud collects, how long it is kept, who processes it, and how to have it deleted.
- [Terms of service](https://pixloud.com/terms): The agreement for using Pixloud: accounts, content, payments, refunds and your rights.
- [Full text for AI assistants](https://pixloud.com/llms-full.txt): every FAQ answer and help guide in one file